Frequently Asked and Answered Questions

What is Bitcoin?

It is a payment gateway same with Paypal.com. Bitcoin is an account-based payment system where you can store value in U.S. dollars and transfer payments to others and receive payments from others. It is safe, reliable and confidential.

How to contact us?

You can send us an e-mail : Click here for the email form

Do I need an account at this website to exchange e-currency?

No. Just place an order when you need to buy or sell your Bitcoin (BTC). We provide a simple, faster and cheaper way for you to buy and sell your Bitcoin (BTC).

How do I buy Bitcoin (BTC)?

1) Click BUY Bitcoin (BTC).
2) Fill in the form.
3) Click the 'Place order' button.
4) Wait for our confirmation SMS or email with our bank account details.
5) Send your money and then inform us when it is sent.
6) You will be received Bitcoin (BTC) in short while.

How do I sell Bitcoin (BTC)?

1) Click SELL Bitcoin (BTC).
2) Fill in the form.
3) Click the 'Place order' button.
4) Wait for our confirmation SMS or email with our Bitcoin (BTC) account details.
5) Send your Bitcoin (BTC) and then inform us when it is sent.
6) You will received money in short while.

What bank is accepted?

  1. Public bank (Preferred bank - All transactions are instant)
  2. MayBank (Preferred bank - All transactions are instant)
  3. CIMB Bank (Preferred bank - All transactions are instant)
  4. RHB Bank (Preferred bank - All transactions are instant)
  5. Citibank (Preferred bank - All transactions are instant)
  6. Alliance Bank
  7. Bank Islam
  8. EON Bank
  9. Hong Leong Bank
  10. HSBC Bank Malaysia Berhad
  11. Affin Bank
  12. OCBC Bank
  13. AmBank
  14. Southern Bank
  15. Bank Kerjasama Rakyat
  16. Bank Muamalat (Malaysia) Berhad

How long will it take for my order (Buy or Sell Bitcoin (BTC)) to be done?

Your order will be done within 1 hours. It is fast !

I placed an order and now I want to cancel it. What do I do?

Please contact us as fast as possible. We will return 100% of your money to you.

Do you give out my details?

No. Don't worry. We never ever give out your details to third parties.

Accepted banks for instant exchange

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